Program Withdrawal Request

All refund requests must be made in writing and are subject to approval by the director of recreation in accordance with township ordinances.

Download a Withdrawal Request Form (PDF).

Approved refunds will be issued via voucher in 2 to 3 weeks or via credit on the participant's Community Pass account. All refunds/credits have a processing fee, with the exception of any program canceled by Randolph Township.

All requests will be honored in the following manner:

  • Refund/cancellations received 14 days prior to program/activity start date to receive a full refund, less processing fee.
  • Cancellations/changes received 7 to 13 days prior to the program/activity start date are eligible for a 50% refund, less the processing fee.
  • Cancellations/changes made less than seven days prior to the program dates are not eligible for a refund.
  • For all summer recreation programs, no refunds will be granted after June 1.
  • A processing fee will be charged for all approved changes or refunds.